JOIN OUR TEAM
The Ugly Mug Coffee House is a locally owned and operated business built on hospitality, professionalism and strong values. We hold ourselves and our team members to high standards while providing a professional, respectful and safe working environment.
We stand firmly behind our values and believe every employee should be treated with kindness, dignity and respect. In return, we expect our team members to represent our business with professionalism, integrity and pride. We don’t simply hire good employees, we look for great people who take their responsibilities seriously and genuinely enjoy making others feel welcome.
We are not just in the business of customer service, we are in the business of hospitality. That means doing more than taking an order or making a great cup of coffee. It means creating a warm, positive and memorable experience for every guest who walks through our doors.
WE ARE AS INVESTED AS YOU ARE!
We are looking for candidates who are:
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Happy, positive, bubbly and genuinely kind
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Reliable, responsible and punctual
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Available to work weekdays and weekends
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Strong verbal and written communicators
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Professional in their attitude, appearance and conduct
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Comfortable working with different personalities
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Able to remain calm, focused and friendly in a fast-paced environment
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Willing to learn, accept feedback and adapt to change
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Team players who notice what needs to be done and take initiative
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Committed to cleanliness, consistency, safety and exceptional hospitality
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Able to uphold the standards and values of The Ugly Mug Coffee House
Experience is welcome, but it is not required, we will train the right person. However, every team member must be willing to participate in all aspects of the job.
Responsibilities include but are not limited: preparing coffee and specialty drinks, washing dishes, sweeping and mopping, cleaning restrooms, putting away inventory, restocking supplies, maintaining a clean workspace, and setting up or taking down patio tables and chairs, going up and down a step stool, able to lift boxes or tables (45-55 lbs).
No responsibility is beneath any member of our team. We work together, support one another and do whatever is needed to maintain a clean, safe, welcoming and professionally operated coffee house.
If you are dependable, hardworking, flexible and excited to serve others with genuine hospitality, we would love to hear from you.
Think you would be a great fit?
Submit your Cover Letter and Resume Below